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KALYN PRIVACY NOTICE
Last Updated: 2026-06-25
1. Introduction
At Kalyn ("Kalyn", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner.
This Privacy Notice explains how we collect, use, store, disclose, and protect your personal data when you:
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Visit our website;
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Contact us or communicate with us;
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Purchase or enquire about our products or services;
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Register for events, newsletters or marketing communications;
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Apply for employment opportunities;
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Interact with us through social media or other digital platforms; or
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Otherwise engage with Kalyn in the course of our business activities.
We process personal data in accordance with applicable European data protection legislation, including:
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Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR);
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The UK GDPR (where applicable);
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The Data Protection Act 2018;
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The ePrivacy Directive and applicable national laws governing electronic communications and cookies;
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Any other applicable data protection legislation in jurisdictions where Kalyn operates.
Please read this Privacy Notice carefully to understand how your personal data is processed.
2. Scope of this Privacy Notice
This Privacy Notice applies to all personal data processed by Kalyn when acting as a Data Controller.
It applies to:
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Visitors to our website;
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Existing and prospective customers;
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Suppliers and business partners;
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Individuals contacting us;
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Event attendees;
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Job applicants;
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Users of our online services.
This Notice does not apply where Kalyn processes personal data solely on behalf of one of its customers as a Data Processor. In those circumstances, the relevant customer remains responsible for determining how personal data is processed and their own privacy notice will apply.
3. Who is the Data Controller?
Unless otherwise stated, Kalyn is the Data Controller responsible for processing your personal data.
If you have questions about this Privacy Notice or wish to exercise your privacy rights, you may contact us using the details provided at the end of this Notice.
4. What is Personal Data?
For the purposes of this Privacy Notice, Personal Data means any information relating to an identified or identifiable natural person.
Examples include:
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Name
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Email address
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Telephone number
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Postal address
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Company information
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Job title
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IP address
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Online identifiers
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Location data
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Device identifiers
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Payment information
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Customer account information
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Communications with Kalyn
Personal Data does not include information that has been anonymised so that an individual can no longer be identified.
5. Information We Collect
Depending on how you interact with Kalyn, we may collect different categories of personal data.
Identity Information
This may include:
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First and last name
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Title
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Date of birth (where required)
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Username
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Customer identification numbers
Contact Information
Including:
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Email address
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Telephone number
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Postal address
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Country
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Billing address
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Delivery address
Business Information
Where relevant, we may collect:
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Company name
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Position or job title
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VAT number
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Business registration information
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Business contact details
Financial Information
Where necessary to provide our services:
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Bank account details
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Payment information
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Transaction history
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Billing records
Please note that payment card information is normally processed by secure third-party payment providers and not stored directly by Kalyn unless necessary.
Technical Information
When you visit our website we may automatically collect:
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IP address
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Browser type
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Browser version
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Operating system
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Device identifiers
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Time zone
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Language settings
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Website usage data
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Clickstream information
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Referring website
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Cookie identifiers
Usage Information
We may collect information regarding how you use our website and services, including:
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Pages visited
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Time spent on pages
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Downloads
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Navigation paths
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Features used
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Error reports
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Diagnostic information
Marketing and Communications Information
Including:
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Newsletter subscriptions
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Marketing preferences
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Event registrations
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Survey responses
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Communication preferences
Recruitment Information
If you apply for employment with Kalyn we may collect:
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CV or résumé
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Employment history
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Education
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Professional qualifications
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References
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Interview notes
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Right-to-work documentation
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Other information you voluntarily provide during recruitment.
Special category personal data will only be processed where permitted by applicable law and where appropriate safeguards have been implemented.
6. How We Collect Your Information
We collect personal data in several ways.
Information You Provide
You may provide personal data when you:
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Contact us
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Complete online forms
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Purchase products or services
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Register an account
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Subscribe to newsletters
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Attend events
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Participate in surveys
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Apply for employment
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Request customer support
Information Collected Automatically
When you visit our website, we may automatically collect technical information using:
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Cookies
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Server logs
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Analytics technologies
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Pixels
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Similar tracking technologies
Further information is available in our Cookie Policy.
Information from Third Parties
We may also receive information from:
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Business partners
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Service providers
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Payment providers
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Recruitment agencies
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Public registers
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Social media platforms where you interact with us
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Marketing partners
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Identity verification providers
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Fraud prevention services
We only obtain such information where there is a lawful basis to do so.
7. Principles Governing Our Processing
Kalyn processes personal data in accordance with the principles established under Article 5 GDPR.
Accordingly, personal data shall be:
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Processed lawfully, fairly and transparently;
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Collected for specified, explicit and legitimate purposes;
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Limited to what is necessary for those purposes;
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Accurate and kept up to date;
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Retained only for as long as necessary;
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Processed securely using appropriate technical and organisational measures;
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Processed in a manner that ensures accountability.
These principles underpin all of our data processing activities.
8. When We Act as a Data Processor
In certain circumstances, Kalyn provides services to customers that require us to process personal data on their behalf.
Where this occurs:
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Our customer remains the Data Controller;
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Kalyn acts solely as the Data Processor;
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We process personal data only in accordance with documented instructions from our customer;
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Appropriate Data Processing Agreements are implemented in accordance with Article 28 GDPR;
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We apply appropriate technical and organisational security measures to protect the data.
Individuals whose personal data is processed by Kalyn on behalf of a customer should refer to that customer's privacy notice for information about how their personal data is handled.
9. Lawful Bases for Processing Personal Data
Kalyn processes personal data only where there is a lawful basis for doing so under Article 6 of the General Data Protection Regulation (GDPR).
Depending on the circumstances, we rely on one or more of the following lawful bases.
Performance of a Contract
We process personal data where it is necessary to enter into or perform a contract with you.
Examples include:
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Creating and managing customer accounts;
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Providing products and services;
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Processing payments;
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Delivering purchased products or services;
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Providing customer support;
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Managing supplier relationships;
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Fulfilling contractual obligations.
Without this information, we may be unable to provide the requested products or services.
Compliance with Legal Obligations
We may process your personal data where required to comply with legal or regulatory obligations.
This may include compliance with:
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Tax legislation;
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Accounting requirements;
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Employment legislation;
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Anti-money laundering obligations (where applicable);
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Court orders;
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Regulatory investigations;
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Requests from competent public authorities;
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Data protection legislation.
Legitimate Interests
We may process personal data where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
Our legitimate interests may include:
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Operating and improving our business;
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Providing customer support;
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Maintaining customer relationships;
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Managing supplier relationships;
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Improving website performance;
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Network and information security;
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Fraud prevention;
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Preventing misuse of our services;
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Internal administration;
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Business planning;
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Quality assurance;
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Conducting audits;
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Corporate transactions;
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Defending legal claims;
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Protecting our employees, customers and assets.
Where processing is based on legitimate interests, we carefully assess and balance our interests against your rights and expectations.
Consent
Where required by law, Kalyn will obtain your consent before processing personal data.
Consent may be relied upon for activities such as:
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Email marketing;
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Cookie preferences;
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Promotional communications;
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Certain analytics technologies;
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Processing special categories of personal data where applicable.
You may withdraw your consent at any time.
Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.
Vital Interests
In exceptional circumstances, we may process personal data where necessary to protect the vital interests of an individual.
Public Interest
Where applicable, personal data may be processed where necessary for tasks carried out in the public interest or in the exercise of official authority where required by law.
10. Purposes for Processing Personal Data
Kalyn processes personal data for legitimate business purposes, including the following.
Providing Our Services
We use personal data to:
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Deliver our products and services;
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Manage customer relationships;
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Respond to enquiries;
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Process payments;
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Fulfil contractual obligations;
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Provide technical support;
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Manage customer accounts.
Managing Business Relationships
We process personal data to:
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Communicate with customers and suppliers;
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Manage contracts;
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Arrange meetings;
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Maintain business records;
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Provide quotations;
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Manage projects.
Website Administration
We process technical information to:
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Maintain website functionality;
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Improve website performance;
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Diagnose technical issues;
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Prevent security incidents;
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Monitor website usage;
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Improve user experience.
Customer Support
Personal data is processed to:
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Respond to questions;
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Resolve complaints;
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Investigate technical issues;
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Provide after-sales support;
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Improve customer satisfaction.
Marketing Communications
Where permitted by applicable law, Kalyn may use your contact details to provide information about:
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Products;
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Services;
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Industry updates;
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Events;
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Newsletters;
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Company announcements;
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Promotional campaigns.
Where consent is required under applicable law, marketing communications will only be sent where you have given your consent.
You may unsubscribe at any time by:
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Clicking the unsubscribe link in marketing emails;
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Updating your communication preferences;
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Contacting Kalyn directly.
Opting out of marketing communications does not affect service-related communications necessary for the administration of your account or contractual relationship.
Recruitment
Where you apply for employment with Kalyn, we process personal data for recruitment purposes including:
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Assessing applications;
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Conducting interviews;
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Verifying qualifications;
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Contacting referees (where authorised);
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Carrying out background checks where legally permitted;
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Managing recruitment records.
Legal Compliance
We may process personal data to:
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Comply with legal obligations;
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Respond to lawful requests from authorities;
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Meet regulatory requirements;
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Maintain statutory records.
Security and Fraud Prevention
Personal data may be processed to:
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Detect fraud;
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Prevent unauthorised access;
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Monitor cybersecurity threats;
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Investigate suspicious activities;
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Protect our employees, customers and systems.
Business Development
We may analyse information to:
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Improve our products and services;
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Develop new services;
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Understand customer requirements;
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Improve operational efficiency;
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Conduct internal reporting;
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Perform statistical analysis.
Where possible, this information will be anonymised or aggregated.
11. Automated Decision-Making and Profiling
Kalyn does not make decisions based solely on automated processing that produce legal effects or similarly significant effects on individuals unless:
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authorised by applicable law;
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necessary for entering into or performing a contract; or
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based on your explicit consent.
Where automated decision-making is used, appropriate safeguards will be implemented, including the opportunity to request human intervention where required by law.
12. Sharing Personal Data
Kalyn treats personal data confidentially and does not sell personal data to third parties.
We only disclose personal data where necessary and in accordance with applicable law.
Recipients may include the following.
Service Providers
We engage trusted third-party service providers to assist us in operating our business.
These may include providers of:
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Cloud hosting;
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IT support;
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Cybersecurity services;
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Customer relationship management systems;
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Payment processing;
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Marketing platforms;
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Email services;
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Website hosting;
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Data analytics;
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Professional advisory services.
These providers process personal data only under contractual obligations that require them to protect the information and comply with applicable data protection legislation.
Professional Advisers
We may disclose personal data where necessary to:
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Lawyers;
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Accountants;
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Auditors;
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Consultants;
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Insurance providers.
Such disclosures are limited to what is necessary for the relevant professional services.
Regulatory Authorities
We may disclose personal data where required by law to:
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Courts;
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Law enforcement authorities;
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Supervisory authorities;
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Regulatory agencies;
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Government departments.
Such disclosures will only occur where legally required or permitted.
Corporate Transactions
If Kalyn is involved in:
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a merger;
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acquisition;
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restructuring;
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investment;
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sale of assets; or
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business transfer,
Personal data may be disclosed to advisers or prospective purchasers where necessary.
Appropriate confidentiality obligations will always apply.
Business Partners
Where necessary for the delivery of products or services, we may share personal data with trusted business partners.
Such sharing is limited to the information necessary for the relevant purpose.
13. International Data Transfers
Kalyn primarily processes personal data within the European Economic Area (EEA) and the United Kingdom.
Where personal data is transferred outside the EEA or UK, we ensure appropriate safeguards are implemented in accordance with Chapter V of the GDPR.
These safeguards may include:
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An adequacy decision adopted by the European Commission;
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The UK adequacy regulations;
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Standard Contractual Clauses (SCCs) approved by the European Commission;
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The UK International Data Transfer Agreement (IDTA) or UK Addendum to the SCCs;
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Binding Corporate Rules where applicable;
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Other legally recognised transfer mechanisms.
Where required, we also conduct Transfer Impact Assessments (TIAs) to evaluate whether transferred personal data will receive an equivalent level of protection.
You may request further information regarding international transfers by contacting Kalyn using the contact details provided in this Privacy Notice.
14. Data Processors
Where Kalyn appoints third-party processors to process personal data on our behalf, we ensure they:
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provide sufficient guarantees regarding data protection;
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implement appropriate technical and organisational security measures;
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process personal data only under documented instructions;
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comply with Article 28 GDPR;
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assist Kalyn in meeting its GDPR obligations;
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delete or return personal data upon completion of services where appropriate.
We regularly review our processors to ensure continued compliance with applicable data protection requirements.
15. Cookies and Similar Technologies
Kalyn uses cookies and similar technologies to ensure the proper functioning of our website, improve user experience, analyse website performance, and where appropriate, deliver relevant communications.
Cookies are small text files placed on your device when you visit our website. They enable us to recognise your browser, remember your preferences, enhance website functionality, and collect statistical information about website usage.
Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be disabled through our cookie preference tools.
They are used to:
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Maintain website security;
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Enable page navigation;
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Authenticate users;
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Remember privacy preferences;
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Support website functionality.
Because these cookies are necessary for the operation of the website, they do not require consent under applicable law.
Functional Cookies
Functional cookies remember your choices and preferences to improve your browsing experience.
Examples include:
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Language preferences;
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Region selection;
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Saved settings;
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Accessibility preferences.
Where required by law, these cookies are only placed after obtaining your consent.
Analytics Cookies
Analytics cookies help us understand how visitors use our website by collecting anonymous or pseudonymised information.
These cookies may record:
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Pages visited;
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Time spent on pages;
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Navigation paths;
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Device information;
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Browser information;
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Website performance;
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Error reports.
We use this information solely to improve our website and services.
Where required, analytics cookies are only activated after you provide your consent.
Marketing Cookies
Marketing cookies may be used to:
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Measure advertising effectiveness;
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Deliver relevant advertisements;
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Limit repeated advertisements;
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Understand visitor interests;
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Improve marketing campaigns.
Marketing cookies are only placed where you have given your explicit consent.
16. Managing Cookie Preferences
When you first visit our website, you will be presented with a cookie banner allowing you to:
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Accept all cookies;
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Reject non-essential cookies;
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Customise your cookie preferences.
You may change your preferences at any time using the Cookie Settings available on our website.
You may also configure your browser to block or delete cookies.
Please note that disabling certain cookies may affect the functionality of the website.
17. Analytics Services
Kalyn may use analytics providers to help us understand website performance and improve user experience.
These services may collect information such as:
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Browser type;
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Device type;
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IP address (where permitted);
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Country;
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Website interactions;
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Session duration;
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Pages visited.
Where legally required, these services will only be activated after obtaining your consent.
Where possible, IP addresses are anonymised or pseudonymised.
18. Third-Party Content
Our website may include links to third-party websites, applications or services.
These third parties operate independently from Kalyn and maintain their own privacy notices.
Kalyn is not responsible for the privacy practices, content or security of third-party websites.
We encourage you to review the privacy notices of any third-party websites before providing personal data.
19. Social Media
Kalyn maintains profiles on various social media platforms.
When you interact with us through social media, personal data may be collected by both Kalyn and the relevant social media provider.
Your use of these platforms is also governed by the privacy policies of those providers.
Kalyn may process information that you choose to share publicly through these platforms for customer support, communication, marketing, or community engagement purposes.
20. Security of Personal Data
Kalyn takes the security of personal data seriously and implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful:
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Destruction;
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Loss;
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Alteration;
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Unauthorised disclosure;
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Unauthorised access.
Our security programme is regularly reviewed and updated to reflect changes in technology, risks, and legal requirements.
Technical Security Measures
Depending on the nature of the processing, our security measures may include:
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Encryption of personal data;
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Secure Socket Layer (SSL/TLS) encryption;
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Multi-factor authentication;
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Firewalls;
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Endpoint protection;
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Intrusion detection;
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Anti-malware protection;
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Secure cloud infrastructure;
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Network segmentation;
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Backup and disaster recovery procedures;
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Access logging;
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Security monitoring.
Organisational Security Measures
Kalyn also implements organisational measures including:
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Staff confidentiality obligations;
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Data protection training;
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Information security policies;
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Role-based access controls;
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Password management procedures;
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Vendor security assessments;
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Incident response procedures;
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Regular security reviews;
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Internal audits.
Access to personal data is restricted to individuals who require access to perform their duties.
Personal Data Breaches
Kalyn maintains procedures for identifying, investigating and responding to personal data breaches.
Where required by the GDPR or applicable law, we will:
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Notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of a reportable breach;
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Notify affected individuals where the breach is likely to result in a high risk to their rights and freedoms.
We continually review incidents to improve our security measures.
21. Data Retention
Kalyn retains personal data only for as long as necessary to fulfil the purposes for which it was collected.
Retention periods are determined by considering:
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Legal obligations;
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Contractual requirements;
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Regulatory requirements;
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Accounting obligations;
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Business needs;
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Limitation periods for legal claims;
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Industry standards.
When personal data is no longer required, it is securely deleted, anonymised, or otherwise disposed of using appropriate methods.
Typical Retention Periods
Depending on the type of information processed, personal data may be retained:
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For the duration of our contractual relationship;
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For statutory accounting and tax retention periods;
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During applicable limitation periods for legal claims;
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Until consent is withdrawn where processing is based solely on consent;
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For as long as necessary to comply with legal or regulatory obligations.
Specific retention periods may vary depending on the category of personal data and applicable legal requirements.
22. Data Accuracy
Kalyn takes reasonable steps to ensure that personal data remains accurate, complete and up to date.
We encourage individuals to notify us promptly if their personal information changes or requires correction.
23. Children's Privacy
Kalyn's website and services are intended for individuals who are at least 18 years of age unless otherwise stated.
We do not knowingly collect personal data from children without appropriate legal authority or parental consent where required.
If we become aware that personal data relating to a child has been collected unlawfully, we will take appropriate steps to delete the information without undue delay.
Parents or legal guardians who believe that a child has provided personal data to Kalyn are encouraged to contact us immediately.
24. Confidentiality
All employees, contractors and authorised personnel who process personal data on behalf of Kalyn are subject to appropriate confidentiality obligations.
Personal data is accessed only where necessary for legitimate business purposes.
25. Data Protection by Design and by Default
Kalyn is committed to applying the principles of Data Protection by Design and by Default in accordance with Article 25 of the GDPR.
When developing new products, services or business processes, we consider privacy and data protection requirements from the earliest stages.
Where appropriate, this may include:
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Data minimisation;
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Pseudonymisation;
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Encryption;
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Access controls;
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Privacy Impact Assessments;
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Secure development practices.
26. Data Protection Impact Assessments (DPIAs)
Where processing activities are likely to result in a high risk to the rights and freedoms of individuals, Kalyn will conduct a Data Protection Impact Assessment (DPIA) before commencing the processing activity.
These assessments help identify and minimise privacy risks and ensure compliance with applicable data protection legislation.
27. Your Rights Under the GDPR
If you are located within the European Economic Area (EEA), the United Kingdom, or another jurisdiction that grants similar rights, you may have the following rights regarding your personal data.
These rights are subject to applicable legal conditions and exceptions.
Right of Access
You have the right to request confirmation as to whether Kalyn processes your personal data.
Where we do process your personal data, you have the right to receive:
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Confirmation that your personal data is being processed;
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A copy of the personal data we hold about you;
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Information about the purposes of processing;
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The categories of personal data concerned;
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The recipients or categories of recipients to whom the data has been disclosed;
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The expected retention period;
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Information about your rights;
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Information regarding international transfers where applicable.
Right to Rectification
You have the right to request that inaccurate or incomplete personal data be corrected without undue delay.
Kalyn may request evidence where necessary to verify the accuracy of the information before making corrections.
Right to Erasure ("Right to be Forgotten")
You may request that we delete your personal data where:
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the personal data is no longer necessary for the purposes for which it was collected;
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you withdraw your consent and no other lawful basis applies;
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you successfully object to processing;
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the processing is unlawful;
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deletion is required to comply with a legal obligation.
This right is not absolute.
We may retain certain information where required to:
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comply with legal obligations;
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establish, exercise or defend legal claims;
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comply with regulatory requirements;
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protect the rights of others.
Right to Restrict Processing
You may request that Kalyn temporarily restrict processing of your personal data where:
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you contest its accuracy;
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processing is unlawful but you do not wish the data to be deleted;
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the data is no longer required but is needed for legal claims;
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you have objected to processing and verification is pending.
While processing is restricted, we may continue to store your personal data but will not otherwise process it except where permitted by law.
Right to Data Portability
Where processing is based on consent or the performance of a contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format.
Where technically feasible, you may also request that the data be transferred directly to another data controller.
Right to Object
You have the right to object to processing based on Kalyn's legitimate interests.
Where you object, we will stop processing your personal data unless we demonstrate compelling legitimate grounds that override your rights and freedoms or where processing is necessary for legal claims.
Right to Object to Direct Marketing
You have the right to object at any time to the processing of your personal data for direct marketing purposes.
Once we receive your request:
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marketing communications will cease;
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your information will no longer be used for direct marketing purposes.
You may unsubscribe at any time by following the unsubscribe link contained within our marketing emails or by contacting us directly.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time.
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Rights Relating to Automated Decision-Making
Where applicable, you have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.
Where such processing occurs, you may request:
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human intervention;
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an explanation of the decision;
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the opportunity to challenge the decision.
Right to Lodge a Complaint
If you believe Kalyn has processed your personal data unlawfully, you have the right to lodge a complaint with the data protection supervisory authority in your country of residence, your place of work or the place where the alleged infringement occurred.
We encourage you to contact Kalyn first so that we have the opportunity to resolve your concerns promptly and fairly.
28. Exercising Your Rights
If you wish to exercise any of your rights under applicable data protection law, please contact us using the details provided in the Contact Us section of this Privacy Notice.
To protect your privacy and security, Kalyn may request additional information to verify your identity before responding to your request.
We will respond within the timeframes required by applicable law.
Where requests are manifestly unfounded, excessive or repetitive, Kalyn reserves the right to refuse the request or charge a reasonable administrative fee where permitted by law.
29. International Users
Kalyn primarily operates in accordance with European data protection legislation.
Where local laws grant additional privacy rights, Kalyn will comply with those requirements where applicable.
Nothing in this Privacy Notice limits any rights available to individuals under applicable data protection legislation.
30. Changes to this Privacy Notice
Kalyn may update this Privacy Notice from time to time to reflect:
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changes in applicable law;
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new regulatory guidance;
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changes to our services;
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technological developments;
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improvements to our privacy practices.
Where changes are significant, we will take reasonable steps to notify affected individuals, including by publishing an updated version on our website or through other appropriate communication channels.
The "Last Updated" date at the beginning of this Privacy Notice indicates when it was most recently revised.
We encourage you to review this Privacy Notice periodically.
31. Contact Us
If you have any questions about this Privacy Notice or wish to exercise your data protection rights, please contact Kalyn using the details below.
Kalyn
Address:
Tradgardsgatan 25
114 25 Sodertalje
Sweden
Email:
privacy@kalyn.se
Telephone:
+46 70 276 75 77
Website:
https://www.kalyn.se
If Kalyn is required to appoint a Data Protection Officer (DPO) under applicable law, details of the DPO will also be published on our website.
32. Definitions
For the purposes of this Privacy Notice:
Controller means the natural or legal person that determines the purposes and means of processing personal data.
Processor means a natural or legal person that processes personal data on behalf of a controller.
Personal Data means any information relating to an identified or identifiable natural person.
Processing means any operation performed on personal data including collection, recording, organisation, storage, adaptation, retrieval, consultation, use, disclosure, restriction, erasure or destruction.
Data Subject means the individual to whom personal data relates.
Consent means any freely given, specific, informed and unambiguous indication of a person's wishes by which they signify agreement to the processing of their personal data.
Supervisory Authority means the independent public authority responsible for monitoring the application of data protection legislation.
33. Governing Law
This Privacy Notice shall be governed by and interpreted in accordance with applicable European Union data protection legislation and, where applicable, the laws of the jurisdiction in which Kalyn is established.
Nothing in this Privacy Notice limits any statutory rights available under applicable data protection legislation.
34. Commitment to Privacy
Kalyn is committed to maintaining the trust of our customers, partners, employees and website visitors by ensuring that personal data is handled responsibly, transparently and securely.
We continuously review and improve our privacy practices to ensure compliance with evolving legal requirements and recognised industry standards.
If you have any questions regarding the processing of your personal data, we encourage you to contact us. We value your privacy and will make every effort to address your concerns promptly and fairly.
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